Privacy policy

1. Introduction

Welcome to Opus Guide. We are committed to maintaining the trust and confidence of our visitors to our web service. In this Privacy Policy, we've provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure. Protecting your personal information is important to us, and we want you to feel confident about the privacy and security of your personal data.

2. Information Collection and Use

At Opus Guide, we prioritize the simplicity and security of your data. Here's what we collect and how it's used:

Email as Login Information: We use your email address for login purposes. This simplifies access to our services while maintaining security.
Email for Communication: Your email is also used to communicate with you, providing updates about our service and for account recovery processes.
User-Generated Data: We collect data that you create using our tool, including process documentation and any other content you generate within our service.

How We Use Your Information:

Service Provision: To deliver, operate, and improve our service.
Communication: To stay in touch with you, address your queries, and offer customer support.
Security: To ensure the safety and confidentiality of your information.

Data Sharing Policy:

No Third-Party Sharing: We value your privacy. Therefore, we do not share your personal information with third-party entities for marketing or advertising.

At Opus Guide, we have a firm policy regarding the non-disclosure of user data:

No Data Sharing: We firmly believe in the privacy of our users. Therefore, we do not share any personal data collected through our services with third parties. This includes your email address, login information, and any user-generated content within our platform.
Exception for Legal Requirements: The only circumstance in which we might disclose your data is in compliance with a legal obligation, such as a court order or a governmental request. In such cases, we will disclose only the minimum necessary information.

4. Data Security

At Opus Guide, we take the security of your data seriously:

Security Measures: We implement a variety of security measures to ensure the protection of your personal information. These measures include encryption, access controls, and secure storage practices, designed to guard against unauthorized access, alteration, disclosure, or destruction of your personal data.
Ongoing Review and Enhancement: Our security protocols are regularly reviewed and updated in response to new threats and advancements in technology.
User Responsibility: We also remind our users of their role in keeping data secure. This includes the use of strong passwords and keeping login credentials confidential.

Your trust in us to secure your data is paramount, and we are committed to upholding this trust through robust security practices.

5. User Rights

Opus Guide recognizes and respects the following user rights regarding their personal data:

Right to Access: You have the right to request access to your personal data that we hold.
Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to ask us to correct it.
Right to Erasure: Also known as the 'right to be forgotten', this allows you to request the deletion of your personal data from our system, subject to certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Data Portability: Where applicable, you have the right to receive a copy of your personal data in a commonly used electronic format.
Right to Object: You have the right to object to the processing of your personal data in certain situations.

We are committed to ensuring that these rights are respected and facilitated. If you wish to exercise any of these rights, please contact us using the details provided in our contact section.

6. Cookies and Tracking Technologies

Opus Guide utilizes cookies and similar tracking technologies to enhance user experience and understand how our services are used. Here's what you should know:

Use of Cookies: Cookies are small data files stored on your device. We use them to remember your preferences and settings, provide a personalized experience, and analyze service performance.
Types of Cookies: We may use session cookies (temporary cookies that expire when you close your browser) and persistent cookies (which stay on your device for a set period or until you delete them).
Analytics and Performance Cookies: These cookies help us understand user behavior, measure traffic patterns, and identify popular areas of our service.
Your Control: Most web browsers allow some control of cookies through browser settings. You can choose to accept or decline cookies, but this may impact your user experience on our site.

We are committed to using cookies responsibly and transparently, as part of our effort to provide a better, more personalized user experience.

7. Data Transfers

While Opus Guide is accessible worldwide, we store all user data exclusively in the United Kingdom. This means:

Location of Data Storage: Your personal information and user-generated data are stored on servers located in the UK.
Compliance with UK Data Protection Laws: We adhere strictly to the data protection laws applicable in the UK, which includes adherence to standards that are comparable with the European Union's GDPR for EU users.
International Users: For users outside the UK, please be aware that your information will be transferred to and processed in the UK. We ensure that this transfer is carried out with the highest level of security and in compliance with applicable laws.
By using our services, you acknowledge and consent to the processing and storage of your information in the UK. We are committed to ensuring the security and privacy of your data across borders.

8. Changes to This Policy

Opus Guide reserves the right to update or modify this Privacy Policy at any time. Significant changes will be communicated to you through our website or via email:

Notification of Changes: We will notify users of any significant changes to our Privacy Policy by posting the updated policy on our website and, if necessary, through direct communication channels.
Review Period: We encourage users to periodically review this policy to stay informed about how we are protecting the personal information we collect.

Your continued use of our services after any changes to this policy will constitute your acceptance of such changes.

9. Contact Information

If you have any questions or concerns about our Privacy Policy or data handling practices, you can reach us at:

Contact Email: info@opus.guide

We are dedicated to addressing your privacy-related inquiries and feedback promptly.